Deal Management Operations Associate at Commvault

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.   What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at [email protected]  About Commvault  Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.  The Opportunity - Deal Desk Associate Job Title: Deal Desk Associate Experience: 2–4 Years Department: Deal Desk Work Schedule: Shift-Based (Global Support Model- Primarily 4PM to 1AM IST) Position Summary We are looking for a highly motivated and detail-oriented Deal Desk Associate to support global sales teams in managing commercial transactions throughout the deal lifecycle. This role will be responsible for reviewing deal requests, validating pricing and discount structures, coordinating approvals, ensuring compliance with established business policies, and enabling efficient deal execution. The ideal candidate will have experience supporting enterprise software, SaaS, subscription, or technology-based sales organizations What you will do Review and process deal requests submitted by sales teams. Validate pricing, discount structures, licensing models, and commercial terms in accordance with company guidelines. Coordinate approvals with Finance, Pricing, Sales Leadership, and other cross-functional stakeholders. Support quote creation, deal structuring, and non-standard commercial requests. Ensure accuracy and completeness of deal information before submission for approval. Track deal progress and proactively engage stakeholders to ensure timely deal closure. Review business cases for pricing exceptions, special terms, and strategic opportunities. Assist in identifying commercial risks and support adherence to internal governance requirements. Generate reports and provide insights on deal volume, approval trends, turnaround times, and operational metrics. Participate in process improvement initiatives to enhance deal effectiveness and sales experience. Provide operational support across multiple regions and time zones through a shift-based environment. Who you are Bachelor’s degree in Business Administration, Commerce, Finance, Management, or a related field. 2–4 years of experience in Deal Desk, Sales Operations, Revenue Operations, Commercial Operations, Pricing Operations, Order Management, or a related function. Experience supporting enterprise software, SaaS, cloud, or technology sales organizations. Strong understanding of pricing strategies, discounting frameworks, quotation processes, and commercial approvals. Proficiency with Salesforce CRM or similar sales and commercial management platforms. Experience working with CPQ (Configure, Price, Quote), CQC, or equivalent deal management and quoting tools. Strong analytical, reporting, and Microsoft Excel skills. Excellent communication and stakeholder management abilities. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Preferred Qualifications Experience supporting global sales teams across multiple geographies. Familiarity with subscription-based, licensing, and recurring revenue business models. Understanding of end-to-end commercial and sales transaction lifecycle processes. Experience working within structured approval, pricing governance, and commercial compliance environments. Exposure to revenue, margin, and profitability considerations during deal reviews. Key Competencies Attention to Detail Commercial Acumen Analytical Thinking Problem Solving Stakeholder Management Process Orientation Time Management Collaboration Good Communication Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [email protected] For any inquiries not related to an accommodation please reach out to [email protected]. Commvault's Privacy Policy